Poliklinika Dentum
According to our open methodology, this clinic scored 93.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #1 of 21 ranked clinics · Last checked: 17 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#193.9/100
- Best for Expats#189.3/100
- Best for Dental Implants#194.5/100
- Best for Emergency Dental Care#190/100
- Best Price Transparency#195.4/100
- Best English-speaking Clinics#287.5/100
- Best for Families / Children#191.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Offers 'svjesna sedacija' (conscious sedation) — patient breathes independently, retains touch, can talk [dentum-sedation]
Summary
Dental polyclinic founded 2013 with a team described as ~15 dental doctors covering oral surgery, prosthetics, periodontology, endodontics, orthodontics and aesthetic dentistry. Actively markets to international patients.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 19.5 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- AI & Search Visibility: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [dentum-search] | 4/4 |
| ✓ | Dentist names listed The clinic's expert-team page names 17 dentists with their qualifications [dentum-deepen-5] | 3/3 |
| ✓ | Dentist specializations listed [dentum-search] | 2/2 |
| ✓ | Real clinic photos Business-uploaded photo on Google listing [dentum-deepen-6] | 2/2 |
| ✓ | Service list published [dentum-search] | 3/3 |
| ✓ | Clear contact details [dentum-search] | 2/2 |
| ✓ | English website version [dentum-search] | 2/2 |
| ✓ | Address and map published [dentum-search] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Dedicated pricing page lists numbered prices for dozens of services [dentum-deepen-7] | 3/3 |
| ✓ | Cleaning price listed Tartar removal per jaw listed at 60 EUR [dentum-deepen-8] | 2/2 |
| ✓ | Filling price listed Composite filling listed at 60-100 EUR [dentum-deepen-9] | 2/2 |
| ✓ | Crown price listed Zirconia ceramic crown listed at 400 EUR [dentum-deepen-10] | 2/2 |
| ✓ | Implant price listed Implant placement listed from 710-820 EUR [dentum-deepen-11] | 2/2 |
| ✓ | Consultation price listed Specialist orthodontic consultation listed at 40 EUR [dentum-deepen-12] | 2/2 |
| ✓ | X-ray / imaging price listed Panoramic dental X-ray listed at 30 EUR [dentum-deepen-13] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-26 [dentum-refresh] | 6/6 |
| ✓ | Google review volume [dentum-refresh] | 3/3 |
| ✓ | Review recency [dentum-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to multiple Google reviews [dentum-deepen-14] | 2/2 |
| ✓ | No recurring complaints no recurring complaints [dentum-deepen-15] | 2/2 |
| ✓ | No suspicious review patterns no signs of manipulation [dentum-deepen] | 2/2 |
| ✓ | Active Facebook presence The clinic's own Facebook page (Gradiscanska 36, with the clinic's phone, linked from its website) is active: latest post 2025-12-21, 17 reviews (checked 2026-10-02). [dentum-fb] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor profile found for the clinic in Zagreb; the clinic's own website does not mention TripAdvisor [dentum-deepen-21] [dentum-deepen-22] | 0/0.5 |
| ✓ | Other review platforms Its dentist Dario Novak has a profile on Najdoktor, the Croatian patient-review site, at the clinic's address (14 ratings, 5.0). [dentum-platforms] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Panoramic X-ray on pricing page [dentum-deepen-16] | 2/2 |
| ✓ | CBCT (3D imaging) Dental scan (CT) for one/both jaws and zygomatic implants priced [dentum-deepen-17] | 2/2 |
| ✓ | Implantology [dentum-search] | 2/2 |
| ✓ | Orthodontics [dentum-search] | 2/2 |
| ✓ | Oral surgery [dentum-search] | 2/2 |
| ✓ | Pediatric dentistry Primary tooth extraction priced [dentum-deepen-18] | 1.5/1.5 |
| ✓ | Emergency care Emergency intervention priced [dentum-deepen-19] | 1.5/1.5 |
| ✓ | Works with international patients [dentum-search] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available no WhatsApp/LINE found on homepage or contact page [dentum-deepen-3] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [dentum-search] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [dentum-search] | 1.5/1.5 |
| ✓ | Clear service explanations Service pages describe what each procedure is and does [dentum-deepen-2] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 8-21. [dentum-search] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Croatia", "English speaking dentist Croatia", "dental implants Croatia", "emergency dentist Croatia", "Croatia dental clinic for expats".
| ✓ | Mentioned for: best dentist Croatia [sq-visibility] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Croatia [sq-visibility] | 1/1 |
| ✓ | Mentioned for: dental implants Croatia [sq-visibility] | 1/1 |
| ✓ | Mentioned for: emergency dentist Croatia [sq-visibility] | 1/1 |
| ✓ | Mentioned for: Croatia dental clinic for expats [sq-visibility] | 1/1 |
| ✗ | Structured data on website no JSON-LD/microdata found on any page read [dentum-deepen-20] | 0/1.5 |
| ✓ | Google indexing quality [sq-visibility] | 2/2 |
| ✓ | Dedicated service pages Individual pages exist per service (implants, all-on-4, zygoma, crowns, periodontology) in 6 languages [dentum-deepen-4] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: DENTUM D.O.O. ZA OBAVLJANJE OPĆE DENTALNE MEDICINE, DENTALNE PROTETIKE, ORTODONCIJE, DENTALNE PATOLOGIJE I ENDODONCIJE, PARODONTOLOGIJE, ORALNE KIRURGIJE, DJELATNOSTI DENTALNOG LABORATORIJA TE RADIOLOŠKE DJELATNOSTI - ORTOPAN — registered provider in HZJZ NRPZZ (Trgovačka društva/legal entity sheet), Gradišćanska Ulica 36, Zagreb (Searched HZJZ NRPZZ (open, clinic-scope) bulk XLSX register snapshot dated 20.05.2026 (Popis_pruzatelja_NRPZZ_20.05.2026..xlsx), downloaded and searched 2026-08-25 for name variant(s) 'DENTUM'. Matched 'DENTUM D.O.O. ZA OBAVLJANJE OPĆE DENTALNE MEDICINE, DENTALNE PROTETIKE, ORTODONCIJE, DENTALNE PATOLOGIJE I ENDODONCIJE, PARODONTOLOGIJE, ORALNE KIRURGIJE, DJELATNOSTI DENTALNOG LABORATORIJA TE RADIOLOŠKE DJELATNOSTI - ORTOPAN' at Gradišćanska Ulica 36, Zagreb — exact address match to the clinic's own listed address.) [dentum-lic]
Dentists & NRPZZ private-practice entries
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://dentum.com/en |
|---|---|
| Phone | +385 1 5802 333 |
| https://www.facebook.com/Dentum/ | |
| Google Maps | Map listing |
| Address | Gradišćanska 36, 10000 Zagreb, Croatia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| dentum-search | https://dentum.com/en | Clinic name, address, phone, email, services, English site, hours. | 2026-09-17 |
| sq-visibility | search:best dentist Zagreb | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| dentum-lic | https://www.hzjz.hr/sluzba-javno-zdravstvo/odjel-za-ljudske-i-mater… | NRPZZ Trgovačka društva sheet lists 'DENTUM D.O.O. ZA OBAVLJANJE OPĆE DENTALNE MEDICINE, DENTALNE PROTETIKE, ORTODONCIJE, DENTALNE PATOLOGIJE I ENDODONCIJE, PARODONTOLOGIJE, ORALNE KIRURGIJE, DJELATNOSTI DENTALNOG LABORATORIJA TE RADIOLOŠKE DJELATNOSTI - ORTOPAN' at Gradišćanska Ulica 36, Zagreb, confirming registration as a healthcare provider with the Croatian Ministry of Health / HZJZ. | 2026-08-25 |
| dentum-sedation | https://dentum.com/hr/usluge/svjesna-sedacija/ | Dedicated Svjesna sedacija page: conscious sedation controlled by anaesthesiologist, patient breathes independently and can talk, only partial memory | 2026-08-25 |
| dentum-refresh | https://www.google.com/maps?cid=18109991174525856655 | most recent visible review posted about 1 month ago | 2026-08-26 |
| dentum-deepen | https://www.google.com/maps?cid=18109991174525856655&hl=en | Google listing 2026-09-17: histogram 1192/1234 five-star (96.6%, not 100%); base 1234; reviewer accounts include Local Guides with 12-210 reviews; dates spread across years | 2026-09-17 |
| dentum-deepen-2 | https://dentum.com/en/pricing/ | Each priced category has an explanatory paragraph, e.g. "Dental implants are a long-term aesthetic and functional solution to the problem of missing one or more teeth" | 2026-09-17 |
| dentum-deepen-3 | https://dentum.com/en/contact/ | Contact page read: only web inquiry form, phone and email; no WhatsApp/LINE number | 2026-09-17 |
| dentum-deepen-4 | https://dentum.com/en/services/dental-implants/ | Site has separate pages e.g. /en/services/dental-implants/, /en/services/all-on-4/, /en/services/periodontology/, /en/services/dental-crowns/ | 2026-09-17 |
| dentum-deepen-5 | https://dentum.com/en/about-us/dentum-expert-team/ | Clinic's own "Expert team" page lists 17 named dentists with qualifications, among them "Miroslav Piljagic - Dr.med.dent.spec. oral surgery", "Katarina Krajacic - DMD, orthodontic specialist", "Eduardo Yoiti Isomura - DMD, specialized in oral and maxillofacial surgery", "Andrej Bozic - DMD, MDM" | 2026-09-17 |
| dentum-deepen-6 | https://www.google.com/maps?cid=18109991174525856655&hl=en | Google listing 2026-09-17 photo strip includes a business-uploaded image (source tag bizbuilder:gmb_web, uploaded 2021-07-06) | 2026-09-17 |
| dentum-deepen-7 | https://dentum.com/en/pricing/ | Pricing page lists priced items across implants, crowns, orthodontics, general dentistry, X-ray etc. (60+ line items with EUR prices) | 2026-09-17 |
| dentum-deepen-8 | https://dentum.com/en/pricing/ | Pricing page, General dentistry: "Tartar removal / per jaw — €60.00" | 2026-09-17 |
| dentum-deepen-9 | https://dentum.com/en/pricing/ | Pricing page: "Composite filling (single surface) — €60.00"; "(more surfaces) — €100.00" | 2026-09-17 |
| dentum-deepen-10 | https://dentum.com/en/pricing/ | Pricing page, Dental crowns: "Zirconia ceramic crown — €400.00" | 2026-09-17 |
| dentum-deepen-11 | https://dentum.com/en/pricing/ | Pricing page, Dental implants: "Nobel Biocare implant placement — €820.00"; "Neodent implant placement — €710.00" | 2026-09-17 |
| dentum-deepen-12 | https://dentum.com/en/pricing/ | Pricing page, X-ray diagnostics: "Specialist orthodontic consultation — €40.00" | 2026-09-17 |
| dentum-deepen-13 | https://dentum.com/en/pricing/ | Pricing page, X-ray diagnostics: "Panoramic dental X-ray — €30.00" | 2026-09-17 |
| dentum-deepen-14 | https://www.google.com/maps?cid=18109991174525856655&hl=en | Google listing 2026-09-17: owner replies to Joan Cunningham (2026-06-05), Jessica Ryall (2025-12-10), Trystan Lowe (2026-05-26), Kary McElroy (2025-02-10) | 2026-09-17 |
| dentum-deepen-15 | https://www.google.com/maps?cid=18109991174525856655&hl=en | Google listing 2026-09-17: 5 most-visible reviews (2025-2026) all 5-star, no repeated complaint theme | 2026-09-17 |
| dentum-deepen-16 | https://dentum.com/en/pricing/ | Pricing page X-ray diagnostics section lists "Panoramic dental X-ray" and "Panoramic X-Ray" | 2026-09-17 |
| dentum-deepen-17 | https://dentum.com/en/pricing/ | Pricing page X-ray diagnostics: "Dental scan (CT) - one jaw — €75.00"; "both jaws — €105.00"; "for Zygomatic implants — €160.00" | 2026-09-17 |
| dentum-deepen-18 | https://dentum.com/en/pricing/ | Pricing page, Oral surgery: "Pirmary tooth extraction — €25.00" | 2026-09-17 |
| dentum-deepen-19 | https://dentum.com/en/pricing/ | Pricing page, General dentistry: "Emergency intervention — €50.00" | 2026-09-17 |
| dentum-deepen-20 | https://dentum.com/en | 40-page read: 0/40 pages carry JSON-LD structured data | 2026-09-17 |
| dentum-deepen-21 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dentum%2… | A search for "Dentum Zagreb" returned only unrelated results (Zagreb Tourism), no listing for the clinic | 2026-09-29 |
| dentum-deepen-22 | https://dentum.com/en | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| dentum-platforms | https://najdoktor.com/dario-novak/d19270 | Najdoktor profile of Dario Novak, dentist at "Dentum", Gradišćanska 36, Zagreb (the clinic's address; dentum.com names Dr. Dario Novak): rating 5.00 from 14 patient ratings, 14 comments (newest from December 2021) (checked 2026-10-01) | 2026-10-01 |
| dentum-fb | https://www.facebook.com/Dentum/ | Facebook page "Dentum" (Zagreb) read on 2026-10-02; address Gradišćanska 36, Zagreb, Croatia, 10000; phone +385 1 5802 333; website http://www.dentum.com/; 64K followers; 96% recommend (17 reviews); latest post 2025-12-21 | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Facebook presence checked on 2026-10-02: the clinic's own page is active (latest post 2025-12-21). |
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's expert-team page. Corrected: the clinic names 17 dentists with their qualifications on its own website, so the earlier record that individual dentist names could not be found on its pages no longer holds. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (pricing page, contact page) and its Google listing. Recorded: cleaning, filling, crown, implant, consultation and X-ray prices published; CBCT documented; pediatric extraction and an emergency service priced; owner replies to reviews with no recurring-complaint or suspicious-pattern signal; individual service pages confirmed; no WhatsApp; no structured data on the site. Still unverified: TripAdvisor presence. |
| 2026-08-26 | Re-verification 2026-08-26: confirmed website live, address and phone unchanged. Captured first-time Google rating 4.9 (1,206 reviews) and pin coordinates; most recent visible review about 1 month ago. |
| 2026-08-25 | Re-verification 2026-08-25: dentum.com/en opened directly, live and current (active booking, recent anniversary content); name/address/phone unchanged. Google Maps profile was not accessible this time — stored reputation values (4.9 / 575 reviews) not re-verified today and left unchanged. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Offers 'svjesna sedacija' (conscious sedation) — patient breathes independently, retains touch, can talk |
| 2026-08-25 | License verification 2026-08-25 against HZJZ NRPZZ (Nacionalni registar pružatelja zdravstvene zaštite): clinic license found (Dentum D.O.O.) in HZJZ NRPZZ; no named doctors listed on file to check. |
| 2026-08-18 | Imported from the city-tier dataset (data originally collected 2026-07-12). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.